Refund and Returns Policy

We prioritize your satisfaction and want to ensure that every aspect of your shopping experience with us is seamless. Upon receiving your delivered goods, whether from the delivery person or picked up from your designated location, we kindly ask that you take a moment to carefully inspect the items. If you notice any issues or concerns, please don't hesitate to take a picture of the item in question immediately and reach out to us via private message on Line, WhatsApp, or Email.

Our dedicated customer support team is here to assist you promptly and effectively. We will thoroughly review your concern and respond as swiftly as possible to discuss the best resolution, whether it involves a refund, replacement, or return.

Your cooperation in providing details and images of the item in question is invaluable and greatly assists us in resolving any issues to your satisfaction. We kindly request that you refrain from disposing of the item until we have had the opportunity to address the matter.

Thank you for entrusting us with your business. We look forward to resolving any concerns you may have and ensuring that your shopping experience with us exceeds your expectations.